Last Updated: 27th August 2020

The spread of Coronavirus is unprecedented in modern times and we understand this is an incredibly difficult time for families and businesses.

If you have any queries regarding the cover under your policy that are not answered by the information provided below then please contact the broker who issued your policy or if issued by SAGIC direct then please email

Given the current circumstance, we are currently receiving a high volume of queries and will look to respond as soon as possible, however, there may be delays in replying to enquiries, therefore, please accept our apologies for this.

SAGIC Business Interruption Insurance Test Case Review

As required by the FCA SAGIC have carried out a review of all relevant policy wordings which include Non-Damage Business Interruption cover.

We have reviewed these wording in respect of the test case currently being presented in court and can confirm that the cover provided by SAGIC policies will not be affected by the test case outcomes.

This means that all previous advice given in relation to claims and complaints has not changed and the information provided by our Covid-19 FAQ section has not been altered.

For further information on the FCA Test Cases please click here

The Financial Ombudsman Service has also published information which you may find helpful in relation to Business Interruption Claims click here

If you have recently contacted SAGIC specifically regarding a claim or complaint we will be in contact separately to this update.

For further information and to assist in answering queries specifically relating to cover provided
by SAGIC’s insurance policies please see our Frequently Asked Questions.