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The Salvation Army.
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ABI response to the Ukraine crisis

ukraine flag, refugee crisis, russian invasion, solidarity

As the Russian invasion of Ukraine continues, we will provide updates and insights following ABI guidance. These updates will cover the activity of the insurance industry and guidance on the possible implications for customers.

SAGIC Response

Following the recent events in Ukraine, the world is changing as we know it. It’s shocking to see the devastation, destruction and uncertainty being cast upon an entire nation.

As a policyholder, you will not need to tell us if you welcome a refugee into your home. Your cover will not be impacted.

Following guidance from the ABI, we are making the following commitments:

1. Refugees staying with you will be treated as members of your household, rather than visitors or paying guests.

2. As a ‘member of your household’, their belongings will be covered by your home insurance policy up to normal policy limits while they stay with you. You should familiarise yourself and guest of any existing policy terms. Please contact us if you wish to discuss any existing exclusions or terms.

We would be happy to talk to you if you are looking to welcome a refugee into any second home, guest home or rental property.
ukrainian crisis response

As the conflict in Ukraine escalates, The Salvation Army already has people on the ground providing food, shelter, clothing, prayers and hope.

The Salvation Army has programmes and personnel in Ukraine, Russia, Poland, Romania, Moldova and other European countries who were able to offer practical assistance as soon as the violence escalated.

Some rushed to the border of Ukraine to hand out urgent provisions, while others made arrangements to offer support to Ukraine’s people seeking shelter in their country.

In particular, The Salvation’s Army’s response includes:

  • Romania has formed an emergency team, filled the car with essential items and travelled to the border to offer support.
  • Moldova will provide free assistance to Ukraine’s displaced people, including temporary accommodation, hot meals and drinks, access to Wi-Fi and other necessary items.
  • Poland is preparing relief parcels for Ukrainian people coming into the country.
  • Slovakia is preparing to offer accommodation, food and drink, and emotional support.
  • The Czech Republic is already home to some 200,000 Ukrainians and anticipates many more of them will seek help from family and friends already in the country. The Salvation Army in Czech Republic has available capacity in residential centres, so they stand ready to provide support.

The Salvation Army in Ukraine reports that officers are sleeping in shelters alongside the communities they serve, but doing their best to offer hope and support.

Page Last Updated: 14th March 2022